The Questra IDM Application Suite™ is the first packaged software for Intelligent Device Management (IDM), the proactive management of remote devices in real time over the Internet. It offers a set of features and applications that provide business functionality for managing, diagnosing, and tracking intelligent devices (such as printers and photocopiers, power and flow analyzers, air conditioning systems, and medical equipment) by connecting them to the people and applications used to service and support them. Features and applications are built on the Questra Enterprise Platform, a scalable enterprise platform that provides the infrastructure needed to deploy large-scale solutions that enable intelligent devices to exchange information with an organization's enterprise via the Internet.
Questra IDM Application Suite applications
The Questra IDM Application Suite offers several intelligent device management applications that can be deployed as standalone solutions or in conjunction with one another: Questra SmartMonitor, Questra SoftwareDirector, and Questra TotalAccess. Depending on how the system is configured at your organization, as well as your specific responsibilities, you may use one or more of these applications.