Asset-task Watchdog

The device has failed to report at the time (plus the watchdog) that it was supposed to. This will be generated if a device task is used and a watchdog delay is specified for the task.

Fault Generated By Asset

The device submitted a fault directly to the Enterprise via Monitor Manager. The Service Agent can submit a fault to the Enterprise at will, so it depends on the configuration of the Service Agent.

File Transfer Timeout

The request for the specified operation has timed out. A "request latest" that is not responded to by the Service Agent in a timely fashion will result in one of these timeouts.

Monitor Timeout

Usage Meter Timeout

Site Visit Created

Indicates that a site visit has been created and is ready for downloading to a site visit user's laptop. (Site visits are created with the SoftwareCourier feature of the Questra IDM Application Suite. For information on site visit states, see Site Visits dialog.

Site Visit Overdue

Indicates that the site visit has been downloaded but not yet activated by its delivery date and is therefore overdue.

Site Visit State Change

Indicates that the state of the site visit has changed. This alarm is generated on every state change.

Site Visit Updated

Indicates that a site visit whose state is ReadyForDownload has been updated (specifically, its name, delivery-by date, and/or field service technician assignment has changed).

Software Update Install by Date

Indicates that one or more devices have not installed a mandatory Software Package by the required date. The "install by date" is specified when the package is scheduled for distribution. (See Questra SoftwareDirector - An Overview.)

Software Update Reminder Date

Provides a reminder notification that a Software Package should be installed. (See Questra SoftwareDirector - An Overview.)