Readings panel

When the context is Device view, you can check the status and usage readings of the selected device by using the Content pane's Readings panel.

NOTE: If there is a property that has no (or a "null") reading, that property will not appear on the Readings panel.

Requesting new readings from the device on demand

At any time, you can request new readings from the device by selecting the check boxes for individual properties and clicking in the panel's header. (Alternatively, you can select the Select All check box in the header to refresh all properties.) There may be a delay in how quickly the readings are displayed as the Questra IDM Application Suite waits for the device to poll, receive your request, and send its readings. To view a tool tip of how much time remains before the device returns its readings, hover the pointer over as it "spins."

NOTE: If there are a large number of properties, it may take some time over your network to return their readings. After waiting a little while, you may need to refresh the main Questra IDM Application Suite window by using the Refresh feature in its upper right corner. (Do not use the Refresh button on the browser's toolbar.)

You can collect readings from the device on demand and/or on a scheduled basis. (See Scheduling the automatic collection of readings.) You can also manually add a reading, such as to initialize usage meters to their starting values when a device is first deployed. (See Adding readings manually.)

Viewing details about a specific reading

You can view details about a specific reading by hovering the pointer over its graphic. Doing so will reveal a tool tip providing the details.

Navigating in a long list of readings

The list of readings for the selected device may be quite long and in some cases may be subdivided into the device's components. To view readings for a component, click + to expand the display.