Search dialog

Use the Search dialog to search for devices, groups, users, and configurations.

Search By Device

Select Device and complete the desired fields. The * wildcard is allowed. (Partial strings are not allowed.) When ready, click Search. To switch the context to one of the found devices, select it and click OK. If you are an administrator and are assigning devices to a static group, you can select multiple devices to add to the group.

Basic search fields

Name

The name of the device you want to find.

Serial Number

The serial number of the device.

Advanced search fields

Click +Advanced Search to reveal these fields.

Device type filter

To limit the search to a specific device type, select that device type. Several of the remaining fields will be filled in automatically based on the selected device type.

Friendly Name

The user-friendly name of the device.

Device ID

The device's internal numerical identifier (defined by the system).

Manufacturer

The name of the device's manufacturer, as specified by its device type.

Product

The manufacturer's product name for the device, as specified by its device type. (You must complete the Manufacturer field as well).

Model

The manufacturer's model number or ID for the device, as specified by its device type. (You must complete the Manufacturer field as well).

Version

The manufacturer's version number for the device, as specified by its device type. (You must complete the Manufacturer field as well).

Account name

The name of a customer associated with the device.

Status

The device's status, such as Registered, Active, or Unregistered. (See the Glossary for definitions of these statuses.)

Description

The device's description, as specified in its profile.

UnAssigned Devices

(Available only to System Administrators.) Use this check box to search for devices not currently assigned to any group.

Search By Group

Select Group and complete the desired fields. The * wildcard is allowed. (Partial strings are not allowed.) When ready, click Search. The group results are for informational purposes only.

Basic search fields

Group Name

The group's name.

Advanced search fields

Click +Advanced Search to reveal these fields.

Group Context

Select Static or Dynamic to limit the search to groups of the selected type.

Description

The group's description, as specified in its profile.

Search By User

Select User and complete the desired fields. The * wildcard is allowed. (Partial strings are not allowed.) When ready, click Search. The user results are for informational purposes only.

Basic search fields

First Name

The user's first name.

Last Name

The user's last name.

Advanced search fields

Click +Advanced Search to reveal these fields.

Friendly Name

The user-friendly name of the user.

User Name

The name the user enters when signing into the system.

User Role

Select a role to limit the search to users of the selected role.

Company Name

The user's company.

Description

The user's description, as specified in his or her profile.

Logged In User

Use this check box to search for users who are currently logged in.

UnAssigned Users

(Reserved for system administrators.) Use this check box to search for all users who are not currently assigned as owners of any groups. (This is useful to administrators and is covered more fully in Configuring users.)

Deleted User

(Reserved for system administrators.) Use this check box to search for all users who have been deleted (although not purged) from the system.

Search By Configuration

Basic search fields

ConfigurationName

The name of the configuration.

Advanced search fields

Click +Advanced Search to reveal these fields.

Description

The description of the configuration.

Locked

Select to limit the search to defined configurations that are locked (cannot be changed).

Device type filter

Select a device type to limit the search to defined configurations associated with a given device type